Shipping Policy

Shipping Policy

Last Updated: 23/04/2025

Thank you for shopping with Reynard Peck. Below is our shipping policy to ensure clarity and transparency regarding how we process and ship your orders.

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1. Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification when your order has shipped.

• During high volume periods, processing times may be extended slightly.

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2. Shipping Rates and Delivery Estimates

Domestic Shipping (within UK:

International Shipping:

• Delivery times and rates vary depending on the destination country.

• Customs, duties, and taxes may apply and are the responsibility of the customer.

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3. Order Tracking

• Once your order ships, you will receive a tracking number via email.

• You can track your package directly through our website or the carrier’s site.

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4. Lost or Damaged Packages

• We are not liable for any products damaged or lost during shipping.

• If your order arrives damaged, please contact the shipment carrier to file a claim.

• Save all packaging materials and damaged goods for the claim process.

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5. Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us at:

📧 Email: info@reynardpeck.co.uk